02/07/2012

- How to Access Your Cash in Ulster Bank

In the first instance if you need access to cash please use any ATM. If this does not reflect any payments due into your account please come to any local Ulster Bank branch with your photographic ID, your account details and your payslip.

Ulster Bank credit card holders can also access cash using Ulster Bank cash advance service and there will be no fee or interest charged for using this service provided the amount is repaid within one month of the withdrawal.

What is the situation with lodgements made to my account?
Electronic payments are being received into accounts but they are delayed. If your salary, pension or welfare payment was due to be paid into your account before Thursday 21st, this is now in your account balance. If you were due to receive your salary via an electronic payment between Thursday 21st and Thursday 28th June these may not yet be in your account.

Lodgements of cash or cheques made over Ulster Bank branch counters from Wednesday 20th June are receipted but are yet to be credited to customers’ accounts and will be credited as Ulster Bank clear the backlog.


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